FAQs

On this page, you will find answers to the most frequently-asked questions.

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  • To rent a car, you must be at least 21 years old , have a valid driver’s license, a credit card in your name and Full insurance coverage(CDW&SLI).

  • Yes, we offer Two types of insurance coverage, including CDW(Collision Damage Waiver ) and SLI(Supplemental Liability Insurance ). You can add this coverage during the booking process

  • We typically require a credit card for the reservation and security deposit. Debit cards may be accepted in some cases. Please contact us for more details.

  • We provide the EV with an almost full charge, and we ask that you return it with a similar level. If the charge is lower, a $1 fee per missing percent will apply. Additionally, if you use Tesla Supercharging during your trip, any charges incurred will be added to your invoice after the trip

  • Answer: You can modify or cancel your reservation up to 48 hours before your trip for free. If you cancel after that, a 50% cancellation fee will apply. You can make changes by logging into your account on our website or contacting our customer service team.

    • Answer: You are allowed to drive the rental car out of state, but driving it out of the country is not permitted. Please notify us at the time of booking if you plan to travel out of state.

  • Answer: In the event of a breakdown or accident, contact us immediately for assistance. We’ll guide you through the necessary steps, including reporting to the authorities and filing an insurance claim.

  • Answer: Yes, you can add an additional driver for a small fee. The additional driver must meet the same rental requirements and be listed on the rental agreement.

  • Answer: You will need to present your driver’s license, credit card, and the reservation confirmation. You must also provide full insurance documentation. If you don’t have insurance, you will need to purchase it through the booking process.

  • Answer: Some rentals may have a daily mileage limit. Any additional mileage charges will be outlined during the booking process. Unlimited mileage options may be available for certain vehicles.

  • Answer: Pets may be allowed in certain vehicles with prior approval. A cleaning fee may apply. Please let us know if you plan to travel with a pet.